Privacy Policy
Effective Date: July 4, 2025
At MGL Logistics, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (www.mbeelinks.com) and services.
1. Information We Collect
We may collect the following types of personal and business information:
- Full Name
- Phone Number
- Email Address
- Shipping & Billing Address
- Identification Numbers (e.g., BVN/NIN where applicable)
- Company Information (if registering as a business)
- Shipment Tracking Information
- Payment Information (processed securely via third-party platforms)
2. How We Use Your Information
We use your information to:
- Provide logistics and courier services
- Process payments and invoices
- Communicate shipping updates and customer support
- Comply with legal and regulatory obligations
- Improve our services and website performance
3. Sharing Your Information
We do not sell or rent your information. We may share it with:
- Third-party logistics and courier partners (for delivery purposes)
- Payment processors and financial institutions
- Customs or regulatory authorities, where required by law
- IT service providers (for data storage and analytics)
4. Data Security
We take appropriate security measures to protect your data against loss, misuse, or unauthorized access. All sensitive data (such as payment info) is encrypted and processed via secure platforms.
5. Cookies and Tracking
Our website may use cookies to:
- Enhance user experience
- Monitor traffic and analytics
- Remember your preferences
You may disable cookies in your browser settings.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data
- Opt out of marketing emails
To exercise your rights, contact us at info@mbeelinks.com.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.
8. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted here with a revised effective date.
9. Contact Us
For privacy-related questions or requests, contact us:
📧 info@mbeelinks.com
📞 +1-713-913-9323 (USA)
📞 +234-813-546-4318 (Nigeria)
🚚 Shipping & Returns Policy
Effective Date: July 4, 2025
This Shipping & Returns Policy outlines how MGL Logistics handles the pickup, shipping, tracking, and return of your shipments.
1. Shipping Coverage
We ship items to and from:
- United States
- Nigeria
- United Kingdom
- Canada
Additional destinations may be available upon request.
2. Shipping Timeframes
- Air Freight: 5–10 business days (subject to customs)
- Ocean Freight: 3–6 weeks (varies by location)
- Land Transport: 1–5 business days (domestic)
- Courier: 1–7 business days (depending on location)
Please note: Delivery times are estimates and not guaranteed due to customs, weather, or third-party delays.
3. Shipment Tracking
Customers receive a tracking number upon shipment. You can track packages via our website or app. For assistance, contact support@mbeelinks.com.
4. Packaging Guidelines
- All shipments must be securely packaged.
- Fragile or high-value items should be declared and insured.
- Prohibited or illegal items will not be accepted and may result in legal action.
5. Customs & Duties
- The customer is responsible for any customs duties, import/export taxes, or clearance fees.
- We will assist with documentation but cannot influence customs decisions.
6. Lost or Damaged Items
- We recommend insurance for all valuable items.
- Claims must be reported within 48 hours of delivery.
- Provide photo evidence and shipping documentation to process a claim.
7. Returns and Refunds
- Shipping fees are non-refundable once service is rendered.
- Returns are only accepted if the delivery failed due to an error on our part (e.g., wrong destination).
- No refunds for items seized by customs due to undeclared, restricted, or illegal goods.
8. Cancellation Policy
- Cancellations must be made before pickup or processing begins.
- If cancelled after processing, a handling fee may apply.
9. Need Help?
For questions or issues about your shipment, please reach out to:
📧 info@mbeelinks.com
📞 +1-713-913-9323
📞 +234-813-546-4318
